Privacy Policy

PRIVACY POLICY

Last updated January 28, 2025

This Privacy Notice for Empathy Consulting Inc ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at https://www.empathy-consulting.com, or any website of ours that links to this Privacy Notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at maxim@empathy-consulting.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. HOW LONG DO WE KEEP YOUR INFORMATION?

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

7. DO WE COLLECT INFORMATION FROM MINORS?

8. WHAT ARE YOUR PRIVACY RIGHTS?

9. CONTROLS FOR DO-NOT-TRACK FEATURES

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

11. DO WE MAKE UPDATES TO THIS NOTICE?

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • email addresses

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, etc.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect.
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device.
  • Location Data. We collect location data such as information about your device’s location.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

  • To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so.

If you are located in the EU or UK, this section applies to you. The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases. We may rely on Consent, Legal Obligations, or Vital Interests.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

When we have no ongoing legitimate business need, we will either delete or anonymize it.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate security measures but cannot guarantee 100% security.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

If you become aware of any data we may have collected from children under 18, please contact us at maxim@empathy-consulting.com.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on where you are located, the applicable privacy law may mean you have certain rights. You may review, change, or terminate your account at any time.

Withdrawing your consent: If we are relying on your consent, you have the right to withdraw it at any time by contacting us.

If you have questions or comments about your privacy rights, you may email us at maxim@empathy-consulting.com.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to DNT browser signals because no industry standard for recognizing them has been finalized.

California law requires us to let you know how we respond to DNT signals. We do not respond to them at this time.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of certain US states, you may have rights such as requesting access to, correcting, or deleting your personal data.

Categories of Personal Information We Collect

We have collected the following categories in the past 12 months:

CategoryExamplesCollected
A. IdentifiersReal name, alias, IP, email, etc.NO
B. Personal info (CA statute)Name, contact, education, etc.NO
C. Protected classificationGender, age, race, etc.NO
D. Commercial infoTransaction info, purchase historyNO
E. Biometric infoFingerprints, voiceprintsNO
F. Internet activityBrowsing history, search historyNO
G. GeolocationDevice locationNO
H. Audio or similarCall recordings, etc.NO
I. Employment infoJob title, work historyNO
J. Education infoStudent recordsNO
K. InferencesPreferences, characteristicsNO
L. Sensitive infoNO

Your Rights include right to know, access, correct inaccuracies, delete, etc. How to Exercise Your Rights: submit a data subject access request, or email maxim@empathy-consulting.com. We may verify your identity before completing your request.

Appeals: If we decline your request, you may appeal by emailing us. If denied, you may submit a complaint to your state attorney general.

California “Shine The Light” Law: You may request info about categories of personal info disclosed to third parties for direct marketing. Submit requests using the details in HOW CAN YOU CONTACT US ABOUT THIS NOTICE?.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments, email us at maxim@empathy-consulting.com or write to:

Empathy Consulting Inc
267 5th Avenue, st 704
St 704
New York, NY 10001
United States

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You may have the right to request access, correct inaccuracies, or delete your personal information. To do so, please fill out a data subject access request.